Shipping and Returns Policy
At Rowdy Knights Store, we strive to provide the best possible shopping experience for our customers. This policy outlines our shipping processes and return procedures.
Shipping Information:
1. Domestic Fulfillment: Our products are shipped domestically from Amazon and Walmart fulfillment services.
2. Fast Shipping: Most orders typically arrive within 1-2 business days.
3. Quick Processing: When an order is placed, it is automatically routed to our warehouses to begin fulfillment. Orders usually ship out within hours of placement.
4. Order Updates: Customers will receive an email order confirmation immediately after placing an order. Additional emails will be sent for each order update, including shipping confirmation with tracking information.
Returns and Refunds:
1. No Returns for Change of Mind: We do not accept returns or exchanges for items purchased from our store due to change of mind or other personal reasons. All sales are final.
2. Delivery and Fulfillment Issues: If you experience any problems with the delivery or fulfillment of your order, please contact our customer service team within 7 days of receiving your item(s). We will work with you to resolve the issue in one of the following ways:
a. Refund: In cases where the item is significantly damaged, lost in transit, or incorrectly shipped, we may offer a full refund of the purchase price.
b. Replacement: If the item you received is defective or damaged, we may send you a replacement at no additional cost.
c. Refund and Replacement: In certain circumstances, we may choose to both refund your purchase and send a replacement item.
3. Reporting Issues: To report a delivery or fulfillment issue, please contact our customer service team at https://rowdyknights.store/contact-us/ with your order number and a detailed description of the problem.
At Rowdy Knights Store, we strive to provide the best possible shopping experience for our customers. This policy outlines our shipping processes and return procedures.
Shipping Information:
1. Domestic Fulfillment: Our products are shipped domestically from Amazon and Walmart fulfillment services.
2. Fast Shipping: Most orders typically arrive within 1-2 business days.
3. Quick Processing: When an order is placed, it is automatically routed to our warehouses to begin fulfillment. Orders usually ship out within hours of placement.
4. Order Updates: Customers will receive an email order confirmation immediately after placing an order. Additional emails will be sent for each order update, including shipping confirmation with tracking information.
Returns and Refunds:
1. No Returns for Change of Mind: We do not accept returns or exchanges for items purchased from our store due to change of mind or other personal reasons. All sales are final.
2. Delivery and Fulfillment Issues: If you experience any problems with the delivery or fulfillment of your order, please contact our customer service team within 7 days of receiving your item(s). We will work with you to resolve the issue in one of the following ways:
a. Refund: In cases where the item is significantly damaged, lost in transit, or incorrectly shipped, we may offer a full refund of the purchase price.
b. Replacement: If the item you received is defective or damaged, we may send you a replacement at no additional cost.
c. Refund and Replacement: In certain circumstances, we may choose to both refund your purchase and send a replacement item.
3. Reporting Issues: To report a delivery or fulfillment issue, please contact our customer service team at https://rowdyknights.store/contact-us/ with your order number and a detailed description of the problem.
We reserve the right to determine the appropriate resolution for each situation on a case-by-case basis. This policy does not affect any of your statutory rights as a consumer.
Thank you for shopping with Rowdy Knights Store. We appreciate your business and are committed to ensuring your satisfaction with our products and services.